Tackle Tough Long-Term Issues with Three Pages a Day

Tackle Tough Long-Term Issues with Three Pages a Day

In Thinking Tactics, I teach a set of thinking procedures that each take under 10 minutes. They can be used to clarify most confusion, resolve most conflicts, and figure out the next step on most projects. But not everything. Sometimes you face a bigger...
Three Reasons to Learn a Formula

Three Reasons to Learn a Formula

At a humor workshop I attended recently, Judy Carter taught us a formula for creating a joke around something mean that someone said to us. The steps were: 1. Remember exactly what words were used, plus the tone and body language, so you can act it out. 2. Backtrack:...
Taking Words Seriously Can Help You Get Things Done

Taking Words Seriously Can Help You Get Things Done

“I need more time.” That is what a client told me was the solution to his grueling work schedule. We say such things without thinking about it, but it’s worth pausing for a moment to focus on the thought. How could the solution possibly be more time?...
Coping with Interruptions

Coping with Interruptions

By some estimates, people lose 2 hours of work a day due to interruptions. The time is wasted in two ways: First, when you are interrupted, you often lose your place. You have to go back and redo some of the work to restore your working context. Second, the topic of...